Frequently asked questions
Is Nav-Jeevana A2A2 Bilona Ghee made from indigenous cow milk?
Yes, our ghee is prepared using milk sourced from indigenous A2A2 cows and follows the traditionalBilonamethod.Our cows are not given antibiotics or hormones and raised on fresh grass and herbs
What is the traditional Bilona process?
The Bilona process involves converting whole milk into curd, hand-churning it into butter, and then slow-cooking it into ghee to preserve its natural goodness.
Is your ghee made in small batches?
Yes, every batch is carefully prepared in limited quantities to maintain consistency, freshness, and quality.
Does your ghee contain artificial colours or flavours?
No. Our products are free from artificial colours, flavours, preservatives, and additives.
How can I identify authentic Bilona Ghee?
AuthenticBilonaGhee has a rich aroma, grainy texture, natural golden colour, and is prepared using the traditional curd-to-butterBilonamethod.
Is Bilona Ghee suitable for people following a keto diet?
Yes. Bilona Ghee is naturally high in healthy fats and can be included in a keto diet, depending on your individual nutritional requirements.
Is Bilona Ghee suitable for Ayurvedic diets?
Yes. Bilona Ghee has traditionally been valued in Ayurveda and is commonly included as part of a balanced Ayurvedic lifestyle.
Can Bilona Ghee be consumed during fasting?
Yes. Many people include Bilona Ghee in fasting meals, depending on their personal or religious fasting practices.
Is Bilona Ghee suitable for senior citizens?
Yes.BilonaGhee can be enjoyed by people of all ages when consumed in moderation as part of a balanced diet.Bilonaghee supports overall digestive wellness.
Can Bilona Ghee be included in children's daily meals?
Yes.BilonaGhee can be included in children's meals, approximately 15gm/ 1 tbsp per day
How should I consume Ashwagandha, Brahmi, or Shatavari BilonaGhee?
These herbal Bilona Ghee variants can be consumed directly on waking up every day with warm water or beverages. Follow the recommended serving size on the product label approximately 15gm/ 1 tbsp per day
How can I track my order after purchase?
Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery status.
Can I cancel or modify my order after placing it?
Orders can usually be cancelled or modified before they are dispatched. Please contact our customer support team as soon as possible.
What should I do if my product arrives damaged?
If you receive a damaged or incorrect product, contact our customer support team within 24–48 hours of delivery with photos of the product and packaging for assistance.
How can I contact Nav-Jeevana customer support?
You can reach our customer support team through the Contact Us page, email, or the phone number provided on our website.